Shipping

Please note each oil is handmade with love and usually ships within 3-5 business days. During peak periods like sales or the holiday season, it may take closer to 5-7 business days for your order to ship out. Once the order is shipped, you will receive tracking information. Please give yourself enough time when placing orders. 

Shipping fees are applied at checkout.

It is a flat rate of $9.25USD for all US orders. 

Free shipping will be applied to orders made in Canada, only with the purchase of five or more rollers.

Paid shipping worldwide, flat rate of $55 to Australia, Europe and Asia. 

Shipping fees are non-refundable.

Returns

Due to safety and hygiene purposes, we do not accept returns or exchanges.

Damaged Products

If a product arrives damaged, please contact us with the order number and photos of the damaged packaging/product. It is at the discretion of Madison Charles personnel to approve the damage claim and provide a replacement of the same item.